Privacy Policy

1. Introduction and Scope

Cortexa GenMind ("Company", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cortexa-genmind.com and use our services.

2. Information We Collect

2.1 Personal Data

We collect personal information you voluntarily provide when contacting us, including:

• Name and email address
• Phone number (optional)
• Company name and industry
• Messages and inquiries

2.2 Usage Data

We automatically collect information about your interaction with our website:

• IP address
• Browser type and version
• Pages visited and time spent
• Referral source
• Device information

2.3 Cookies

We use cookies to enhance your experience. See our Cookie Policy for details.

3. How We Use Your Information

We use collected information for:

• Responding to inquiries and requests
• Improving our website and services
• Marketing and promotional purposes (with consent)
• Analytics and performance monitoring
• Legal compliance and security

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers (hosting, analytics, email)
• Business partners (with your consent)
• Legal authorities (when required by law)

5. Data Retention Policies

We retain personal data only as long as necessary for the purposes outlined in this policy. Contact inquiries are retained for up to 3 years unless otherwise required. Usage data is typically retained for 12 months.

6. Your Rights Under Taiwan Data Protection Law

Under Taiwan's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of data
• Object to processing
• Request data portability

7. International Data Transfers

We primarily operate in Taiwan. If data is transferred internationally, appropriate safeguards are implemented to protect your information.

8. Children's Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children.

9. Security Measures

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or disclosure.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of changes.

11. Contact Information for Privacy Concerns

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@cortexa-genmind.com
Address: 100 Innovation Drive, Taipei, Taiwan 10001
Phone: +886 2 1234 5678