Find answers to common questions about our AI solutions and services.
Cortexa GenMind is an AI innovation company providing advanced artificial intelligence solutions and intelligent systems. We help businesses transform their operations through cutting-edge machine learning, natural language processing, computer vision, and data analytics.
Our headquarters is located in Taipei, Taiwan. We have a global presence with teams and partners in multiple countries to serve our international clients.
Cortexa GenMind was founded in 2021 and has rapidly grown to serve 500+ clients across 45 countries. Our focus on innovation and customer success has been key to our growth.
We offer comprehensive AI solutions including:
Yes, we specialize in creating customized AI solutions tailored to your specific business needs. Our team works closely with you to understand your challenges and develop solutions that address your unique requirements.
Implementation timelines vary based on project scope and complexity. Typically, projects range from 2-6 months for full deployment. We work with you to create a detailed timeline during the initial consultation.
Yes, we provide 24/7 ongoing support and maintenance. Our support packages include monitoring, optimization, updates, and technical assistance to ensure your AI systems operate at peak performance.
Our pricing is customized based on your specific requirements. We offer flexible options including project-based pricing, subscription models, and enterprise agreements. Contact our sales team for a detailed quote.
No, we believe in transparent pricing. All costs are clearly outlined in your contract, and we discuss any additional services upfront before implementation.
We accept various payment methods including bank transfers, credit cards, and wire transfers. Payment terms can be arranged based on your organization's requirements.
We implement enterprise-grade security including encryption, secure data centers, access controls, and regular security audits. We comply with international data protection standards including GDPR and local regulations.
We guarantee 99.9% uptime for our hosted solutions. Our infrastructure is redundant and monitored 24/7 to ensure maximum availability and reliability.
Yes, we provide custom integration services to seamlessly connect our AI solutions with your existing systems. Our APIs and integration frameworks support most modern enterprise platforms.
We regularly update and improve our models with new features and performance enhancements. Updates are managed carefully to ensure zero downtime and backward compatibility. We notify you in advance of any significant changes.
Our support team is ready to help you with any questions about our AI solutions and services.
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